Female attendant was friendly and gave good customer service. Issues I had: I arrived at airport at about 8:10 called Easirent and advised that I was present and waiting. 8:30 and I had not been picked up, had to get a taxi. I arrive at Easirent, no one in front counter and there is a line of 2 people ahead of me. I get attended to and again female was friendly. But once I had paid and provided everything, it still took about an hour for me to get my car and drive out (about 9:30). My sister in law got a car from Budget, same date and time, was in and about in a matter of 15 minutes. Price difference was $100 dollars, I would have rather paid that money than be waiting. I lost out on the early arrival fee for my hotel.